Solution Guide for Telehealth Collaboration
Demand for innovative audiovisual collaboration options in healthcare has accelerated dramatically in 2020.
VSGi is your AV integration partner for transforming patient experiences, dramatically increasing operational efficiencies, and staying competitive in the rapidly changing COVID-19 environment.
Accelerating demand, tough challenges, and new opportunities
VSGi deploys innovative audio visual technologies to help forward-thinking healthcare organizations thrive in today’s rapidly changing telehealth landscape. Three key trends are driving the telehealth technology market right now: increasing adoption, complex integration challenges, and exceptional opportunities for transforming patient experiences and workflow efficiencies.
Unprecedented telehealth and video conferencing adoption growth
In 2020, more than 70% of in-person healthcare visits were canceled. Providers reported 50-175X increases in the number of telehealth sessions.1 In 2019, only 11% of patients surveyed used telehealth services, but today 76% of patients are interested in using telehealth going forward and 64% of providers say they are comfortable using the technology now.2 On the business side, adoption of video conferencing also accelerated. In May 2020 more than 100 million Americans used online collaboration platforms, a 322% increase over 2019. Collaboration platforms have now reached 41% of the total US internet audience. As familiarity with video conferencing grows, expect to see increasing expectations for convenient virtual consultations among patients.
Growing telehealth and collaboration integration challenges
The COVID crisis magnified the gaps in many organizations’ telehealth strategies. Exigent response to patient needs forced many organizations to set up tactical point solutions with limited integration into their existing workflows and systems. For others, unforeseen strategy and workflow changes are forcing the reevaluation of their existing and new technology roadmaps. VSGi specializes in designing, integrating, deploying, and supporting enterprise-grade audio visual solutions to support both your clinical and business collaboration needs.
Emerging opportunities for healthcare organizations
The COVID-19 crisis forced millions of Americans to try video conferencing – for virtual doctor visits, for working at home, and even for connecting with friends and family. This new comfort level with the technology and increasing preference for the convenience and efficiency of remote collaboration opens the door to an array of new care delivery options. McKinsey analysts estimate that at least $250 billion in healthcare spending could be virtualized over the next few years: 3
- Virtual urgent care – 20% of emergency department visits
- Virtual office visits – 24% of physicians’ office and outpatient visits
- Near virtual office visits – 9% of physicians’ office and outpatient visits
- Virtual home health services – 35% of services
- Tech-enabled home medication – 2% of physicians’ office and outpatient visits
VSGi helps organizations identify opportunities and plan their technology adoption and integration roadmaps for these new virtual and hybrid physical/virtual patient experiences.
Audiovisual Solutions for Innovative Healthcare in the New Normal
VSGi Meetings for Healthcare Enterprise Collaboration
VSGi Meetings provides a complete enterprise video conferencing solution. Built on the Pexip conferencing platform, it includes custom user and device management, system integrations, maintenance, and technical support options optimized to your business requirements.
- Scalable, enterprise-grade video conferencing platform
- Ultra secure, supports HIPAA compliance
- Integrates with leading EHR platforms
- Interoperable with Microsoft Teams, Google Hangouts, Zoom, and SIP
- Cloud, on-premise, and hybrid options
- Accessible via web browser - no client downloads are required
- Managed maintenance service option
- 24/7 technical support for employees, partners, and patients available
VSGi Practitioner | Practitioner+Physician's Telehealth Workstation
Take your telemedicine consultations and daily workflows to the next level with this physician-optimized workstation. The high resolution touchscreens make it easy to clearly review x-ray, MRI and other medical imaging reports. The large screens allow side-by-side viewing of patient video sessions along with their electronic medical records. It’s powerful enough for in-clinic hoteling and individual physician offices yet affordable enough for home office use.
- Includes VSGi Meetings, scalable, enterprise-grade video conferencing platform
- Connect with patients and colleagues via the platforms they already use: Microsoft Teams, Zoom, WebEx, Google, etc.
- Large 24" high resolution touchscreen makes it easy to interact with patients while viewing imaging or tests and EMR software
- Built-in HD camera and USB 3.0 hub
- Flicker-free with blue light reduction
VSGi Physician's Assistant Telemedicine Cart
Looking for a flexible, affordable way to deploy high-quality video conferencing and HD video for medical consultations in your facility? This compact mobile workstation makes it easy!
- Supports secure synchronous audio, video, and content sharing
- Boost patient and caregiver engagement with multimedia consultations
- Choose single or dual video displays
- Easy to move anywhere in your facility
- Easy to clean + optional battery pack
VSGi iNternPortable Patient Communicator
This ultra-secure portable iPad, rolling stand and VSGi Meetings platform bundle makes it easy to set up a portable telehealth communication point wherever you need it.
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Includes scalable, enterprise-grade video conferencing platform
- Interoperable with Microsoft Teams, Google Hangouts, Zoom, and SIP
- Heavy-duty stand with discretely locking mount and sturdy chrome-plated base
- Ideal for specialist consultations, patient education, and virtual family visits
CLINiC Clinical Evaluation Telehealth Carts
VSGi’s CLINiC bundles offer a complete solution for video consultations in clinical settings including hardware, video platform licenses, and support managed services. Customizable 24/7 technical support and training options are available.
- Connect providers and patients for a variety of use cases
- Add diagnostic peripherals to enable remote examinations
- Choose a mobile cart, arm mount, wall mount or desktop form factor
- Supports synchronous audio, video and content sharing (EMR, EHR, scopes, etc.)
- Poly, Cisco and Vidyo editions available
MedView Patient Observation, Monitoring, and Conferencing
MedView is a cost-effective way to add enterprise telehealth video consultation and patient monitoring functionality to existing in-room infotainment systems.
- Ideal for skilled nursing, urgent care, ambulatory surgery, and hospital facilities
- Facilitates multispecialty, multidisciplinary clinical collaboration
- Increases provider efficiency through ease of use and patient access
- Enables e-sitting, e-rounding, tele ICU, patient education and virtual family visits
MEDiC Mobile Exam Platform
The Mobile Exam Device Case (MEDiC) brings telehealth to the field in a portable, ruggedized platform. A great way to enhance patient care and extend medical access to off-site locations.
- Ideal for supporting community-based healthcare, K-12, and ambulatory care
- Supports popular diagnostic peripherals
- Can be deployed to any field location
- Connects to wireless or cellular signals
- Rugged case and foam inserts protect system components and peripherals
- Includes LCD screen, speakerphone, and antimicrobial keyboard
Poly Executive Office Conferencing Bundle
Enjoy enterprise-grade video communications in your office at home or work. The Poly Elara mobile phone docking station transforms any smartphone for desktop collaboration. The Poly Studio USB video bar lets you experience natural video and sound with any of your favorite conferencing platforms: Microsoft Teams, Zoom, Google Hangouts Meet, WebEx, etc.
- One-touch launch for popular meeting platforms
- Charge your smart phone and headset while you work
- Simple USB connectivity for easy setup
- Advanced mics with NoiseBlock technology
- Best in class audio speakers for clear sound
Audiovisual Solutions for Innovative Healthcare in the New Normal
Case Study
Georgia Department of Public Health Telemedicine Program
Learn how VSGi helped the Georgia Department of Public Health overcome geographical boundaries, increase access to specialty healthcare services and create a culture of collaboration among state physicians with Cisco technology.
Case Study
Helsinki University Hospital (Pexip)
Learn how Helskinki University Hospital delivers specialized virtual care across 24 municipalities with Pexip, the video conferencing platform that powers VSGi Meetings. Seamless integration with their Microsoft Azure and Office 360 environment and patient booking system makes it easy for providers and patients.
Case Study
Baptist Health Corbin (Poly)
Learn how VSGi partner Poly helped Baptist Health Corbin use federal grants to better serve rural areas in Kentucky with video solution for patient rooms, remote clinics, integration with medical diagnostic tools, with mobility throughout their facilities.
Grant Programs Assistance for Telehealth
Helping You Fund the Equipment You Need
VSGi works closely with multiple grant experts to help our customers find grant opportunities to fund audio visual equipment and services for telehealth. In addition, we coordinate with our partners Pexip, Poly, and Ironbow who also have active grant consulting programs. We are committed to helping you successfully acquire, deploy, and benefit from the right audio visual technologies to best serve your patients and employees.
HRSA Grant Announcement
In March 2020, the U.S. Department of Health and Human Services (HHS), through the Health Resources and Services Administration (HRSA), awarded $100 million to 1,381 health centers across the country with funding provided by the Coronavirus Preparedness and Response Supplemental Appropriations Act, 2020. HRSA-funded health centers may use the awards to address screening and testing needs, acquire medical supplies and boost telehealth capacity in response to the Coronavirus Disease 2019 (COVID-19) pandemic.
FCC COVID-19 Telehealth Program Grants
The COVID-19 Telehealth Program provides $200 million in funding, appropriated by Congress as part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act, to help health care providers provide connected care services to patients at their homes or mobile locations in response to the COVID-19 pandemic.
This video walks through the application process for the FCC’s COVID-19 Telehealth Program online application portal and provides answers to frequently asked questions regarding the process.
VSGi is a member of the American Telemed Association